If a learner complains that he or she has been sexually harassed or abused in any way the following action should be taken. Either the learner and/or the guardian may lay an official complaint with the school management through an interview and in writing. may lay an official complaint with the school management through an interview and in writing. As gender discrimination and sexual harassment and violence are against the law, the school management is obliged to follow prescribed legal procedures when dealing with grievances of this nature.