To address the problems with service delivery and finances in local government, the department of co-operative government in 2014 adopted the ‘Back to Basics’ programme that focuses on the following:

1. Putting people first – listening to and communicating with communities through regular ward and consultation meetings and other means
2. Adequate service provision – making sure basic services are delivered and problems are addressed quickly
3. Good governance and administration – proper systems for planning, implementation and accountability
4. Proper financial management – to ensure that resources are well used and waste and corruption are rooted out
5. Capable administration and institutions – employ qualified people to manage municipality and build the capacity of councillors