Local Government > The Role of Municipal Councils > Municipal Service Delivery
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Municipal Service Delivery

Municipalities have the responsibility to make sure that all citizens are provided with services to satisfy their basic needs. The most important services the municipality must provide are:

  • Water supply
  • Sewage collection and disposal
  • Refuse removal
  • Electricity and gas supply
  • Municipal health services (mostly environmental health)
  • Municipal roads and stormwater drainage
  • Street lighting
  • Municipal parks and recreation

Municipalities provide services to people by using their own resources – finances, equipment and employees. People have to pay a certain rate to the municipality for providing these services.