Back to top

Price of Goods and Services Must be Disclosed and a Written Record Given

Prices of goods and services must be given, and in the case of goods, the price must be attached to the goods. A supplier may not charge more that the displayed price (unless it is an obvious mistake and the mistake is fixed or the consumer is informed). Where two different prices are displayed, the lower price must be charged (unless one price is completely hidden by the other).

A supplier must provide a written record of each item sold or service provided with details as required in the Act (for example, name, VAT number, address, date, description, unit price, quantity, total price).