Consumer Law > The National Credit Act (NCA) No 34 of 2005 > Rules when Marketing to Consumers
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Rules when Marketing to Consumers

Certain practices of agents canvassing for loans are now unlawful or restricted, f or example, door to door selling, canvassing at workplaces and homes without an invitation.

Marketing practices and advertisements are also more controlled to protect consumers, for example, credit facility limits may not be automatically increased, and negative option marketing is unlawful (”if you do not refuse the offer, we will assume you agree”).

Consumers must also be given a quote, valid for 5 days, with all the details about the loan, so that consumers can shop around and compare prices.