Relief can be granted to anyone:
- If they have applied for a grant and the grant is not yet ready (this relief will be deducted from their grant once they get it)
- Who has appealed against the suspension of their grant
- Who is too sick to work for less than 6 months (if a person is sick for more than six months, they can apply for a disability grant)
- Where the person in the family who earns the money (the breadwinner) has just died, gone to prison or gone to a treatment centre or hospital
- Who has experienced a disaster, such as a house burning down or being flooded; however they will not receive relief if the whole area has been affected by the disaster and other emergency funds are made available for the area
- If they or their household is experiencing undue hardship A person cannot get relief if:
- They are receiving assistance from another organization
- They are receiving another grant, for example a Child Support Grant.