Chapter 4

Government response to problems

To address the problems with service delivery and finances in local government, the Department of Co-operative Government in 2014 adopted the ‘Back to Basics’ programme that focuses on the following:

  • Putting people first – listening to and communicating with communities through regular ward and consultation meetings and other means
  • Adequate service provision – making sure basic services are delivered and problems are addressed quickly
  • Good governance and administration – proper systems for planning, implementation and accountability
  • Proper financial management – to ensure that resources are well used and waste and corruption are rooted out
  • Capable administration and institutions – employ qualified people to manage the municipality and build the capacity of councillors