It can help you as a paralegal in many ways.
1) Support with casework: If you need quick information to help with a case you are dealing with, you can do an immediate search on the app and find what you are looking for. The whole Paralegal Manual is included on the app.
2) Quick access to legal processes: If you need to find out and follow a legal process to help an advice-seeker, for example, How to use the Rental Housing Tribunal, the chatbot will guide you step by step through the process.
3) Empowering your community: By encouraging people in your community to use the app and website, you are empowering them to help themselves and building capacity in your community.
4) Building up paralegal resources: If you can’t find the information you are looking for, you can tell us about this and we will get onto it and see what we can do to fix it.