Here is a checklist to help an employee prepare for an arbitration:

• Does the employee understand what arbitration means and what it entails?
• Have the employee and the employer agreed on the issue which the arbitrator will be asked to decide?
• Has the employee made copies of all necessary documents for the arbitrator to use at the hearing?
• Will the employee need the services of an interpreter? If so, have they made the necessary arrangements to get someone?
• Has the employee arranged for all witnesses to be present at the hearing?

Oral evidence from witnesses is often the best way of proving a case.