When someone is newly employed, the employer must give the employee a letter of appointment and a contract of employment. This contract describes the terms and conditions of the employment relationship and should be agreed on by the employee before they sign it.

Conditions of employment are governed by either a sectoral or wage determination (including a Bargaining Council Agreement), the Basic Conditions of Employment Act and the Labour Relations Act. The conditions of employment should include the organisation’s grievance and disciplinary procedures. The employer should also give the new employee a job description. By giving the employee a job description, the employee knows what is expected of them and the employer cannot later hold the employee responsible where the employee acted in terms of their duties. (See Model contract of employment; See Guidelines to drawing up an employment contract; See Drawing up a job description; See Laws about terms and conditions of employment; See Solving disputes under the Labour Relations Act)