Social Grants > Problems With Social Grants > 10. Grant Stops When Not Collected
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10. Grant Stops When Not Collected

“I could not collect my money last month because I was sick. When I went this month the SASSA officer said my grant had stopped because no-one collected it last time.”

This is wrong. A grant only stops if it is not collected for 3 consecutive months. If the SASSA office fails to pay you what is owing, you must lodge a complaint to the head of the Regional SASSA office in your province.

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