Futhi has applied for a Social Relief of Distress Grant. During the assessment the SASSA official decided that she could receive vouchers for food as well as water and electricity. She was told she could use the vouchers to buy food at approved shops in her area. When Futhi went to buy food from one of the shops, she was told that they won’t accept the voucher because the Department takes too long to pay them out for the vouchers. What should she do?

Futhi should immediately report this shop to SASSA and they will have to take steps to ensure that her vouchers are accepted by all accredited service providers.

(See: Social Relief of Distress Grant)