This is a letter explaining that the Power of Attorney has been renewed, and asking for all grant payments that were kept back to be paid to the client.

[Fill in your address]

Telephone: [     ]

[Date]

Our Ref: [ ]

The District Pensions Officer 

[Fill in their address]

Dear Madam / Sir

Re:      NAME…………………………………………………………………………………………………………….

IDENTITY NUMBER……………………………………………………………………………………………..

GRANT NUMBER…………………………………………………………………………………………………

NAME OF POWER OF ATTORNEY HOLDER……………………………………………………….

(put in the client’s name, identity number and grant number, and the name of the person who has power of attorney to collect the grant for the client)

We have been approached for assistance by the abovementioned pensioner/disabled person who was in receipt of an Old Age Pension/Disability Grant/War Veteran’s Pension until payments were stopped on. (put in the date)

We understand that payments were stopped because our client Mr/Ms ………………………………………… (put in the client’s name) failed to renew the Power of Attorney as required.

The Power of Attorney has now been renewed and accordingly, there is now no reason not to continue with grant payments.

In the circumstances, would you ensure that on the next payout date the grant is paid as normal together with the sum of R…. (put in the amount of back grant that is owed) being arrears since the date of last payment.

We regret that should the matter not be settled as set out above, we shall have no alternative but to take legal action.

Yours faithfully

…………………………………………………………

 (put your name and capacity, and sign)