Chapter 7
Related Sections
1
INTRODUCTION
2
Laws that apply to social welfare
3
Types of social grants
4
SOCIAL GRANTS FOR ADULTS WHO ARE 18 YEARS AND OLDER
5
Who can apply for a grant?
6
How much money can you get (for social grants for adults over 18 years)?
7
The means test for adult social assistance grants
8
Who cannot get a grant?
9
Military Veterans Pension
10
SOCIAL GRANTS FOR CHILDREN BELOW THE AGE OF 18 YEARS
11
How much money can you get (for social grants for children below 18 years)?
12
Maintenance and social grants
13
Child Support Grant (CSG)
14
Foster Child Grant
15
Care Dependency Grant (CDG)
16
SOCIAL RELIEF OF DISTRESS GRANT
17
Who can apply for the Social Relief of Distress Grant?
18
Applying for the Social Relief of Distress Grant
19
COVID-19 Special Social Relief of Distress Grant (R370 GRANT)
20
APPLYING FOR A SOCIAL GRANT
21
Where can you apply?
22
When can you apply?
23
What can you use for proof of identity?
24
How do you apply for a grant?
25
Getting paid
26
When does the grant stop or lapse?
27
PRIVATE WELFARE AND SERVICE ORGANISATIONS
28
Child Welfare South Africa
29
Family and Marriage Society of South Africa (FAMSA)
30
National Institute for Crime Prevention and Rehabilitation of Offenders (NICRO)
31
PROBLEMS
32
Problem 1: Application for grant turned down
33
Problem 2: Not having a bank account
34
Problem 3: Bribery and social grants
35
Problem 4: Long delay in getting grant
36
Problem 5: Moving from one place to another
37
Problem 6: Applicant wants to apply for a Disability Grant and Child Support Grant but does not have the correct documents
38
Problem 7: Shops refuse to honour vouchers given as a Social Relief of Distress Grant
39
Problem 8: Person receiving an Older Person’s Grant needs full-time care
40
Problem 9: Getting a new power of attorney or procurator
41
Problem 10: Grant stops when not collected
42
Problem 11: SASSA pay point runs out of money
43
Problem 12: Applying for back pay
44
Problem 13: SASSA officers are rude to grant applicants
45
Problem 14: Foster Child Grant is terminated because social worker does not extend the foster child court order
46
Problem 15: Grant beneficiary’s circumstances change and she does not report this to SASSA
47
Problem 16: Grandmother is being paid to take care of a child
48
MODEL LETTERS
49
Model letter: Letter of appeal to SASSA
50
Model letter: Letter to the Regional SASSA office
51
Model letter: Application for Social Relief of Distress Grant
52
CHECKLISTS
53
Checklist: General questions about social grant applications
54
Checklist: Social grants for adults 18 years and older
55
Checklist: Child Support Grant
56
Checklist: If the person received a grant payment in the past but payment has stopped

When does the grant stop or lapse?

A grant can stop for many legal reasons.

OLDER PERSON’S AND WAR VETERAN’S GRANT

This grant stops:

  • The last day of the month when the beneficiary dies
  • If you do not provide proof that you are alive when asked; about once a year your pension will be reviewed to check that you are still alive
  • If it is not collected for 3 consecutive months; you can apply to have the grant payments start again but if it is more than 90 days later, you must apply for a new grant
  • If you are admitted to a wholly funded government institution, for example, a jail or government hospital
  • If you are absent from the country without notice for a continuous period that is longer than 90 days
  • If your income and/or assets improve so much that you no longer qualify for the grant in terms of the means test

If you die, the person who holds the receipt for funeral expenses can claim your pension up to the end of the month in which you die, providing that pension was not already paid during that month. They can use this money to help with the funeral and other expenses. After the person claims, this money takes about 3 months to come.

DISABILITY GRANT

This grant stops for all the same reasons as the Older Person’s Grant, plus:

  • A temporary Disability Grant will not continue for more than six months or a year, depending on how long it was originally awarded for; after this, it will lapse and you will have to reapply
  • If it is a permanent Disability Grant, you will have to undergo another medical assessment after 5 years of the date of the application. But SASSA can ask permanent disability grant holders to provide proof every year that they are still alive
  • If a refugee receives a disability grant, if their refugee status lapses then the disability grant will no longer be awarded

The law also says the SASSA officer can review the disability grant –

  • Every year where there is documentary proof that your financial circumstances have or may change, or
  • More regularly where there is documentary proof that your medical circumstances may change

A Disability Grant will be converted to an Older Person’s Grant when a beneficiary turns 60 years old.

GRANT-IN-AID

This grant stops for all the same reasons as the above, and if the main grant is withdrawn.

WHAT HAPPENS WHEN A GRANT IS WRONGLY STOPPED?

There are times when a grant is wrongly stopped. If this happens, you should send a letter to the same office where you made the application. The letter should give:

  • All details of the application
  • Date of last payment
  • Details of payments missed
  • Any reasons you know of why the correct payments were not made
  • Request for the money

Keep a copy of the letter and proof that the letter was sent, for example, a registered mail slip.

STOPPING A GRANT ON GROUNDS OF FRAUD

A grant will be stopped if it is found that you provided information to SASSA that is known to be untrue to get the grant in the first place. It will also be stopped if it is discovered that you failed to inform SASSA of changes in your circumstances (for example, you start earning a big salary or you are no longer disabled) which would disqualify you from receiving the grant. Providing misleading information constitutes fraud and SASSA can claim any money that has been overpaid back from you. SASSA will send 90 days written notice of their intention to investigate.

The beneficiary can respond to provide the necessary information within a further 90 days. If they do not do so, or if it is not acceptable to SASSA, then the beneficiary will be given 90 days’ notice of SASSA’s intention to suspend the grant. No notice of a suspension needs to be given if the grant was approved based on fraudulent information, or was approved in error.

SASSA Fraud Hotline is Tel: 0800 601011 or Fax: 0800611011