Chapter 7
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Problem 10: Grant stops when not collected

“I could not collect my money last month because I was sick. When I went this month the SASSA officer said my grant had stopped because no one collected it last time.”

This is incorrect. A grant only stops if it is not collected for 3 consecutive months. If the SASSA office fails to pay you what is owed, you must lodge a complaint to the head of the Regional SASSA office in your province.